Folkestone Harbour & Seafront Development Company is leading a landmark regeneration programme on the Kent coast, transforming a historic port into a vibrant mixed-use destination. The development includes residential, retail, leisure, and heritage assets, with a strong emphasis on placemaking and community engagement.
The inclusion of High-Risk Buildings (HRBs) within the regeneration portfolio brought new compliance pressures under the Building Safety Act. The client required a trusted partner to:
- Ensure timely HRB registration with the Building Safety Regulator.
- Develop and submit comprehensive Safety Case Reports.
- Embed a digital solution to manage safety, risk, and governance across a complex mixed-use environment.
Alongside strict regulatory requirements, the client also had to navigate the unique challenges of heritage constraints, public interface, and operational complexity.
Ark Workplace Risk partnered closely with Folkestone Harbour’s senior leadership and operational teams to understand the site’s specific challenges. Together, we developed a Strategic Compliance Roadmap that included:
- HRB Registration – End-to-end management of the registration process, ensuring all required documentation, resident engagement strategies, and accountable person details were submitted in line with BSR timelines.
- Safety Case Report Development – Evidence gathering, risk assessment, and the production of structured Safety Case Reports in partnership with the client’s team.
- QUOODA® Implementation – Deployment of the QUOODA® platform to digitise compliance workflows, providing real-time tracking, document control, and automated reporting.
Quarterly strategic reviews were built into the process to assess progress, align compliance with business objectives, and ensure continuous improvement.
Benefits and Results
- Full HRB registration achieved ahead of regulatory deadlines, mitigating compliance and reputational risk.
- Comprehensive Safety Case Reports, Resident Engagement Strategies, and Building Safety Management Systems developed and submitted.
- Digital compliance transformation delivered through QUOODA®, enabling real-time monitoring, reporting, and accountability.
- Governance framework established, with executive oversight and clear accountability.
- Leadership and site managers empowered through CPD training and compliance workshops.
- Enhanced resident engagement and transparency via structured communication plans.
- A stronger, proactive safety culture embedded across the organisation, positioning the client as a sector leader in compliant, forward-looking regeneration.
“The team at Ark Workplace Risk has been truly indispensable in navigating the complexities of the Building Safety Act, from the registration of our High Risk Building to the ongoing management of Health & Safety. Their unrivalled expertise and deep understanding of the regulatory landscape have been a critical asset to us, providing authoritative guidance in this challenging and rapidly evolving area. Working with Ark is a collaborative partnership built on trust and knowledge, and we’ve felt supported and empowered every step of the way.”
Through strategic partnership, expert guidance, and digital innovation, Ark Workplace Risk has enabled Folkestone Harbour to meet regulatory obligations, protect residents, and enhance operational excellence. The integration of HRB registration, Safety Case development, and QUOODA® software has positioned the client at the forefront of compliant, sustainable regeneration.
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