Organisational competency refers to the structures, systems, knowledge, skills, experience and behaviours (SKEB) required to ensure that an organisation can safely manage buildings, meet regulatory duties (especially under the Building Safety Act), and maintain trust with stakeholders. At Ark Workplace Risk, our competency services help property owners, accountable persons and managers embed competence across the organisation and supply chain, ensuring ongoing regulatory robustness.

Any organisation responsible for managing higher-risk residential or commercial buildings (especially those subject to the Building Safety Act) needs to demonstrate they have the right people, processes, and oversight. This includes duty holders, managing agents, developers, and investors. Ark helps clients map their existing competency gaps and build frameworks to meet evolving compliance expectations.

Ark’s competency services include:

  • Competency audits and gap analysis to benchmark against best practice and regulatory requirements
  • Organisational capability reviews assessing oversight, governance, and resource structures
  • Benchmarking & maturity assessments with development roadmaps
  • Competency framework development with role-based SKEB profiles (for accountable persons, building safety managers, etc.)
  • Supply chain competence alignment to ensure contractors meet standards
  • Strategy development & embedding including board engagement, rollout planning, training and continuous review

QUOODA® integrates competency management into your wider compliance system. It enables:

  • Storage and version control of SKEB documentation
  • Assignment and tracking of competency actions
  • Linking competence evidence into Safety Case Reports and risk registers
  • Real-time audit trails and oversight of supply chain competence

By digitalising the process, QUOODA® ensures your competency framework stays live, measurable and auditable.

Failing to establish robust organisational competency can lead to:

  • Rejected Safety Case Reports or Building Assessment Certificate (BAC) applications
  • Regulatory scrutiny, enforcement or sanctions
  • Unreliable supply chain performance and increased defects
  • Loss of confidence from residents, investors and insurers
  • Cultural failures and inconsistencies in safety management

With Ark’s 30+ years’ experience, deep regulatory expertise, and proven track record, we deliver systems and frameworks that mitigate these risks and position your organisation for long-term safety assurance.