More than Support. A True Partner in your Success.
When you work with Ark, you don’t just receive reports and risk assessments, you gain a strategic partner 100% committed to your long-term success. Our Customer Success Team is unlike any other in the industry: a dedicated group of knowledgeable experts who anticipate risks before they become problems, keeping you compliant, confident, and court-ready at all times.
What we Do
- Provide end-to-end oversight across compliance, safety, and risk management
- Guide over 200 clients across thousands of buildings every single day
- Deliver proactive monitoring, updates, and risk insight through QUOODA®
- Offer 24/7 access to support and advice, whenever you need it
“We don’t just react. We anticipate. We protect. We enable you to move forward with confidence.”
Proven Results
- 98% client renewal rate — because our clients trust us to deliver, year after year
- The highest Net Promoter Score in the industry
- Proud winners of the ACE Award for Excellence in Customer Service
Our Ethos
Your safety and compliance challenges are our challenges. And your success is our success. That’s why our team becomes more than a supplier, we’re your eyes on the ground, your partner in every decision, and your assurance that competence, compliance, and care are always front and centre.
Need Support with Building Safety or Compliance?
From Safety Case Reports to digital solutions like QUOODA®, Ark is the trusted partner for property owners, managers, and developers. Talk to our experts today and take the next step with confidence.