Workman LLP is the largest independent, specialist commercial property management and building consultancy form in the UK. Founded in 1983, the firm has focused on these specialisms throughout its history, which has supported its continued growth.
The leaders at Workman felt they didn’t have enough visibility and transparency over their risk, compliance, and safety matters across their entire portfolio.
Various site-based tasks and inspections were being managed inefficiently – including site inspections and task management. Senior Management were worried that this might put the business at risk of both contractual and legal action.
Ark met with the key stakeholders at Workman to understand their business objectives and challenges and develop a programme of engagement around this.
Ark implemented QUOODA® for risk, compliance and safety management and configured their platform for multiple clients, enabling them to have a client view across their entire portfolio. We delivered:
- User access for its 1,000+ workforce with the ability to identify needs and requirements and mitigate risk where necessary.
- Third party access for contractors to contribute to document administration.
Mobile device access with pre-defined checklists configured to their compliance RAG status grids
The Benefits
- Supported the H&S Team to implement new legislation by upgrading and adapting the system.
- Improved building document compliance (health and safety) to over 95% across the portfolio, for the last 5 years.
- Improved risk management compliance by ensuring that assessments and mitigation are undertaken promptly.
- Improved risk control to over 90% for the last 5 years.
- Implemented easy to use dashboards for all parties to track their own performance using league tables.
- Created easy to use checklists that support the team in pre-site inspections and hazard analysis.
- Improved productivity and efficiency by delivering a user-friendly system allowing quick and easy updates and gap closing.
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