Ark is currently on the hunt for a driven and customer focused Account Manager to join our expanding team as part of our continued growth. This opportunity would ideally suit an experienced customer care professional who is passionate about delivering exceptional service while building market share and exceeding targets.
Ark Workplace Risk is an international market leader providing an innovative suite of; Professional Service Solutions, Outsourcing and future proofed Software and Analytics to mid/major organisations, both within the UK, and globally. With over 500 global clients; premium brands trust Ark Workplace Risk to deliver smarter Workplace Risk, Compliance, Safety and Performance.
Our refreshingly different approach to consulting has given us a reputation for being innovative, resourceful and highly effective in helping put clients in control of their safety and compliance objectives.
As a Client Account Manager at Ark, you’ll be responsible for:
- Building and maintaining relationships with clients, enabling an in depth understanding of their organisation, goals and pain points so that you can deliver exceptional account management and service that exceeds expectations
- Acting as the first point of contact for client questions and requests
- Proactively engaging with clients to provide key analysis and insights, mapping progress and identifying areas for opportunity
- Collaborating with other functions across the organisation to facilitate client requests and continuously improve our service offering
Our client’s satisfaction is our top priority, so you’ll thrive in a fast-paced environment and be a master at juggling multiple priorities. You’ll be the face of our business with our customers, so it’s essential that you’re passionate about customer service and motivated by truly partnering with clients to deliver results. To be successful in this role, you will have a proven track record of exceptional results in an account management position and a natural talent for building relationships.
It’s an exciting time to join our team as we are going through a growth phase, so we’re looking for people who excel in dynamic, fast-paced environments and who are highly motivated to achieve against ambitious targets.
Benefits & Culture
Here at Ark, we have a culture of achievement through shared purpose, values and behaviours consistently delivering to client’s expectations and beyond. We provide an environment where employees receive opportunities and encouragement to develop and grow, as well as a strong sense of ownership and belonging within the company. In addition to a competitive base salary, you would receive the opportunity to participate in a generous commission scheme and fast-track your career in a professional family environment.
If you are interested in joining the team at Ark and you would like to be considered for this position, please email your CV and cover letter to email@example.com