Rapid Implementation & Global Anytime Support

Step Assured Methodology for implementation

​Our implementation methodology increases the success of your investment and gives you greater confidence that your requirements will be forensically met. This ranges from preferences in your workflow, to role based privileges, through to configuration to staying within your total cost of ownership budget.

Our implementation has a distinctive capability which was especially developed with emphasis around highly specialised Operational Risk, Compliance and Safety configurations. It uses proprietary methods to achieve value, with options to suit both your timescales and complexities, while providing assurance each step of the way.

QUOODA Step Assured Implementation Methodology

Anytime support

With follow the sun 24/7 anytime support you have ​our support every step of the way with QUOODA®.

Our consultation approach results means having a support package that is suited around all your accessibility and availability needs, as well as the critical nature of your Operational Risk, Compliance and Safety programme. You simply choose the package that meets your support requirements and budget.​

We believe a responsive and effective solution support infrastructure is just as important as the application and the platform. By providing reliable, user friendly and helpful day to day responses and proactive advice our team helps clients in leveraging their solution’s capabilities and potential.

Additional support (Content Packs):

  • Language packs (for both QUOODA® Premium & Essentials) – get trained embed languages per region/countries or reconfigure as appropriate to your organisational requirements.
  • Specialist Content Packs – get trained to choose and embed from a large selection of environmental, health and safety regulations across the world and customise / reconfigure in QUOODA® . 
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GLOBAL / ANYTIME SUPPORT
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ONLINE & TELEPHONE SUPPORT
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SUPER-USER SUPPORT

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DEDICATED TECHNICAL ACCOUNT MANAGER

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